Shipping Policy

Delivery

Products will be delivered to the postal address you provided when ordering.
Delivery times

Our products are delivered in most cases within 4 to 9 working days. If a product is temporarily out of stock, the delivery time may be slightly longer. When an order is composed of several products or includes a pre-ordered item, the delivery time of the order corresponds to the longest delivery time. Douce Complicité authorizes the possibility of splitting an order into several deliveries, at no extra cost to the customer.
Verification on delivery & anti-fraud checks

The customer must check the conformity of the goods delivered at the time of receipt and before signing the carrier's delivery note.
Possibility of tax on delivery



The prices shown on the product sheets of the internet catalog are in GBP (£) excluding taxes (HT). As customers are the importers of goods purchased online, we do not apply VAT at the time of online sale. As a result, you may be required to pay duties and taxes, including VAT, by the carrier upon delivery of their package.

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